FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 16 Mar 20264,265
- How do I change my phone number?Published on 7 Sept 2023Updated on 12 Mar 202614,332
- How do I change my email?Published on 6 Sept 2023Updated on 9 Feb 20264,050
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 16 Mar 202613,699
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 25 Mar 202615,956
- What is sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,823
- How do I close my account? (web)Published on 22 Aug 2023Updated on 11 Feb 2026454
- How do I close my account? (app)Published on 22 Aug 2023Updated on 11 Feb 2026885
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 24 Mar 2026398
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 25 Mar 2026359
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 27 Jan 2026461
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 4 Mar 2026384
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 9 Feb 2026591
- How do I change my login password?Published on 22 Aug 2023Updated on 4 Mar 202619,560
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 18 Mar 20267,249
Showing 16-30 of 36 articles